Regardless of what your business does, you probably have some sort of order taking service in which your sell your product. Although for a lot of people placing orders on the internet is the simplest and easiest way, some people do enjoy the sound of a REAL human voice when they order products. Chances are if these people are put on hold, have to leave a message or no one answers their call; you will probably lose their business as they will find someone else who cares about customer service and satisfaction. Don't be a company that disregards their customers when they call to place orders for your products. Get an answering service like Accu-Call to ensure each order is taken properly and dispatched to the correct personell within your company.
